A foreign medical equipment repair company found that the accompanying x-ray table was damaged when repairing the U-arm X-ray machine for the hospital. They wanted to repair and replace it. They saw the x-ray table promoted by our company on a social media and left a message for consultation.
We confirmed with the customer through the contact information left by the customer where the hospital’s x-ray table was damaged. The customer sent photos and described that one of the wheels fell off and the fixing screws were stripped. It was initially determined that the screw holes in the bed leg column were damaged. The customer first considered repairs and asked us if we could provide a bed frame.
We replied to the customer that the x-ray table frames designed by various x-ray table manufacturers are different and cannot be replaced directly, unless the original manufacturer is consulted for replacement of accessories. In addition, the cost and transportation costs of replacing the bed frame are very high. We suggest that the customer replace the new x-ray table, which is more cost-effective and convenient. We sent the customer photos of the x-ray table produced by our company and quoted prices. This x-ray table can be used with the U-arm X-ray machine to replace the original one in the hospital. After confirming the invoicing issue, the customer said that he would confirm with the hospital and reply to us.
Post time: Jun-17-2024