Case Study Overview
Today, a client from Hubei Province contacted MediTech Co. via our website to inquire about X-ray film holders. Expressing strong interest, the client reached out to discuss product details.
Client Background
The client, Mr. Widodo, represents a medical equipment distributor in Indonesia specializing in X-ray machine accessories. His requirement was clear: a cost-effective chest film holder compatible with portable DR systems.
Product Needs
Key Requirement: Affordable pricing (lowest budget option).
Functionality: Must adaptive portable DR（adjustable height for diverse patient heights and body parts）。
Compatibility: Works with X-ray films, CR IPs, and wireless flat-panel detectors.
MediTech’s Solution
After analyzing the client’s budget constraints, MediTech recommended the Wall-Mounted X-Ray Film Holder (Model WM-100):
Design: Lightweight, wall-mounted structure with adjustable sliding arm.
Features:
Supports film cassettes, CR IPs, and both wired/wireless detectors.
Height ranges from 100cm to 180cm for flexible positioning.
Price Advantage: $120 per unit (exactly matching the client’s budget).
Communication & Confirmation
Material Sharing: Product catalogs, real photos, and 3D design files were emailed instantly.
Shipping Timeline: Confirmed 3-day delivery for immediate orders.
Next Steps: Mr. Widodo will verify specifications with his end-users and provide feedback within 5 working days.
Why This Partnership Works
Accurate matching requirements:MediTech’s budget-friendly model directly addressed the client’s price sensitivity.
(Directly aligned with budget constraints)
Technical compatibility: The wall-mounted design ensures seamless integration with portable DR systems.
(Universal compatibility with various DR devices)
Efficient response:Quick documentation sharing and flexible shipping options built trust.
(Proactive support accelerated decision-making)
Post time: Mar-15-2025